What our clients say about us

We are delighted to have received our authorisation to practice as an alternative business structure – something we couldn’t have achieved without Richard and his team. It’s been great to have them at our side to guide us and smooth the path. It’s been a pleasure to work with them every step of the way. Richard put us in touch with his contacts in the insurance world to arrange PII cover and assisted with the completion of the application forms. He took care of the SRA application process, completed all the forms and liaised with the authorisation team on our behalf, responded to queries and progressed the application through the system. Richard has put together a set of bespoke compliance systems, policies and procedures for our team to use. We look forward to working with Richard and his team in future.

Gary Verschuur, Director, FindMyClaims.com

Richard was implemental in helping us get SRA approval and guided us through the extremely complicated SRA forms, he is quick to respond and extremely knowledgeable in his field. I would not hesitate in recommending him to law firms needing an expert in compliance.

Eliot Hibbert, Managing Director, Nexa Law

Richard has provided invaluable support and practical guidance throughout the entire application process for our new law firm. He is extremely thorough, has an excellent understanding of the process and a fantastic insight into how the SRA might consider certain aspects of the application. He has always been at the end of the phone and quick to send detailed responses by email. We look forward to working with Richard and his team in future.

Jill Sloan, Principal Solicitor, Wessington Law

We started to work with Jonathan and Andrew at Legal Compliance Services last year. Prior to that, we had invested heavily – both in terms of attending a number of courses and employing a compliance officer – to help guide us in the implementation of OFR into our business. Compliance with the SRA Handbook, and in particular how best to embed it into the systems and culture of a firm, is a complex area which LCS has helped to de-mystify by providing invaluable support and practical advice that has allowed us to embrace OFR. Having carried out a comprehensive audit of our business, LCS put out together an exceptionally well thought-through analysis and plan that provides both (1) a solid platform and (2) a clear and executable set of steps and processes which we are genuinely excited about implementing into our business with their support. Their knowledge and practicality is a huge asset to our business and there is no doubt that engaging Jonathan and Andrew has proved to be one of the best investments in our 10 year history.

Andrew Pena, Managing Director, Cubism Law

We wanted to ensure our systems, policies and procedures met the requirements of the SRA Handbook and regulatory compliance. Jonathan Fidler conducted a thorough review of our office manual and systems, providing a comprehensive ‘health check’ report outlining where we needed to address any gaps. We found his approach to be informative, practical and tailored to our needs and it is reassuring to know that we are on the right track. We shall continue to work with Legal Compliance Services to ensure our COLP and COFA have the support and guidance needed to understand and meet their responsibilities.

Maria Cox, Practice Manager, WSP Solicitors

We have now received our Lexcel report and I am delighted to say with thanks to LCS we passed with flying colours! In fact we received 23 areas of outstanding business the most FWJ have ever had! So a massive thank you to you and your team for helping get this amazing result, I am delighted.

Nicola Singleton, Practice Manager, Francis Wilks & Jones

We have been working with Legal Compliance Services since 2012, and when Andrew offered to help us with the recruitment of a trainee solicitor, we didn’t hesitate to get him involved. Andrew knows and understands our firm and we trusted him completely to help us find the right person to complement our team. He prepared and arranged the advertising for us and reviewed around eighty applications. He liaised with the candidates and conducted two days of first-round interviews at our offices. He then supplied us with a shortlist of seven candidates including their applications and first-round interview questions and scoring sheets. We were so impressed with the quality of the candidates that we decided to offer training contracts to two of them.

Mike Ingamells, Partner, Grove Tompkins Bosworth

I could not recommend Legal Compliance Services more highly to fellow Solicitors. I have already recommended them to many of my friends in the profession. Their knowledge, customer service and understanding of how the Company can ensure full compliance whilst reducing the expense and time spent away from our files is second to none. Working with Legal Compliance Services provides us with great security and the knowledge that help is only a phone call away.

Sean Rogers, Director, High Street Solicitors

Many thanks for all the excellent advice you gave us at our last quarterly meeting. It really does give us ‘peace of mind’ knowing we have your assurance that we are compliant and following all the steps the SRA require of us. You make audits a pleasure!

Debbie Feasey, Practice Manager, Terry Jones Solicitors and Advocates

Throughout the application process for our new law firm, Richard’s support and practical guidance has been invaluable – from the completion and submission of the application and supporting documents through to drafting suitable responses to further queries from the SRA. We would not have gone through this whole process as smoothly without Richard’s expertise and knowledge. He is a pleasure to work with and provides a professional service with a personal and friendly touch. I look forward to working with Richard and his team in the future and definitely recommend Legal Compliance Services to any of my colleagues who are looking for support and advice.

Irfan Arif, Principal Solicitor, Noor Law

We have recently completed the application process for our new law firm and working with Legal Compliance Services made a huge difference. Richard dealt with the entire process and provided clear guidance and expertise throughout. He also reviewed all of our compliance requirements and drafted easy-to-use systems, policies and procedures for us. It has certainly made the whole process a lot more straightforward and pain free. Having Richard and his team at the other end of the phone gives us great peace of mind and we look forward to working with them in future.

Emma Kirkaldie-Clay, Principal Solicitor, Bellwether Solicitors

Legal Compliance Services came highly recommended to us and have never failed to impress us with their knowledge and expertise. Richard and his team are our ‘go-to’ people for any regulatory compliance matters and an invaluable source of advice. We find that it makes a big difference to work someone who as a qualified solicitor not only has a sound commercial understanding but with his SRA background also knows exactly what the regulator is looking for.

Richard’s advice is always practical, thorough and constructive. His personable manner and common sense approach make him a pleasure to work with and I look forward to an enduring working relationship with him and his colleagues.

Lloyd Hemmings, Director, Active Legal

We employed Richard to assist us with the composition of our Risk Register and Compliance action plan. I found his advice pragmatic, while at the same time very thorough. His sound and sensible advice has given us a sure footing for our future risk management.

Michael Dibben, Partner, Brethertons LLP

We have worked with Legal Compliance Services on a number of different compliance projects and have always been impressed with their knowledge, expertise and practical approach. We understand that all their consultants are qualified solicitors as well as former SRA compliance experts, and we have found all of them extremely professional and down to earth.

Richard and his team have years of experience at conducting file reviews in a thorough yet efficient manner. Their practical and constructive advice has really helped us improve our internal processes.

Andrew’s understanding of accounts systems and controls is second to none. He worked closely with our accounts department who have really appreciated his training, ongoing support and the systems he has put in place for them.

Andrew has also done some extremely useful due diligence work for us when we acquired a local firm. He attended their premises and examined all relevant areas, checked accounts, ledgers and balances, looked in detail at the firm’s financial viability and highlighted any areas of concern.

Suzanne Lee, Partner, mfg Solicitors LLP

Our file reviews have never been so well organised and thorough thanks to Legal Compliance Services. We are consistently on track with SRA compliance due to their guidance and support. Richard Robinson is always an email or phone call away!

Louise Creighton, Senior Partner, Creighton & Partners

As a new start business, we were delighted to be introduced to LCS. They took the weight off our shoulders in setting up processes to ensure that we are fully compliant with the SRA regulations. It is a pleasure to work with Richard who always makes himself available whenever we need his help and who applies a commercial approach to our business.

Geraint Owen, Director, GO-LAW Solicitors

I have been fortunate to have known Jonathan Fidler for a number of years, having first met him whilst he was working directly for the Solicitors Regulation Authority. In those days I found him to be courteous, respectful and helpful. He assisted the firm greatly in ensuring that we were carrying out our professional responsibilities correctly. It was no surprise to me that Jonathan was subsequently involved in the setting up of Legal Compliance Services. As a consequence of his extensive knowledge of the workings of solicitors practices and all regulatory requirements whilst working for the SRA there is unlikely to be a more capable or experienced person to guide and assist firms with their regulatory and compliance issues moving forward. Jonathan is such a pleasant and knowledgeable person to deal with that I would have no hesitation in recommending him to any firm of solicitors which wishes to be guided on such issues. I have no doubt that we will continue to rely on him for many years to come.

Tony Wilson, Senior Partner, Ashley Wilson

I have as our firm’s COLP and COFA worked with Jonathan over the last two years. Our firm largely undertakes publicly funded work and we are faced on a daily basis with a myriad of regulatory and compliance issues. Jonathan has guided us with great acumen through two Lexcel audits, advised us generally on outcomes-focused regulation and given me great comfort in enabling me to fully understand my role. I am also struck by Jonathan’s understanding of the demands of running a small business and the way that his advice reflects those needs. He brings with him a wealth of knowledge, experience and wisdom and he has been a pleasure to work with.

Andrew Wainwright, Partner, Wainwright & Cummins

Jonathan Fidler helped me enormously to meet the requirements of the SRA Handbook and associated regulatory compliance. He was very professional in his dealings with me and I would have no hesitation in recommending Jonathan to other solicitors. Instructing Jonathan was money well spent and I can now concentrate my time in growing the business knowing that the plethora of compliance issues have been addressed.

James Mackenzie, James Mackenzie WS

I instructed Legal Compliance Services (Jonathan Fidler) to check on the systems we put in place as a result of COFA and COLP requirements. Jonathan used his previous SRA experience to good effect and provided very helpful and thorough advice. The cost of the advice was also tailored to our specific requirements and was excellent value for money. I would highly recommend Jonathan and LCS.

John Williams, Managing Director, COFA and COLP, Bankside Law

All solicitors are concerned about compliance issues. We had a full ‘health check’ carried out by Jonathan Fidler of Legal Compliance Services and were extremely pleased with the efficient, helpful and friendly way he dealt with matters. We have also consulted him on other matters and have always been very appreciative of his professional approach and assistance.

Nigel Barnes, Senior Partner, Barnes & Partners

I have nothing but high praise for Jonathan’s work with our firm and I know that my business partners feel the same. He took the time to get to know our company and put together a tailored package to ensure that the we were fully SRA compliant. He even turned up for an appointment in the most horrid weather conditions – a true professional. We were very happy with his comprehensive and constructive feedback and are happy to recommend LCS.

Your competitors have made several calls to us offering the same service and we always relish informing them that we are one of the fortunate firms to have been able to engage your services!

Evelyn Ofori-Koree, Director Principal, Descartes Solicitors

Legal Compliance Services have been very helpful in dealing with any legal compliance issues we have had. They have been very prompt and detailed in their responses and we will be continuing to use their services in the future.

Jaskiranjit Virdee, Director, Virdee Solicitors

I instructed Jonathan Fidler to review my firm’s compliance arrangements generally and then to assist us with an application for CQS accreditation. On both projects Jonathan met the required timescales and worked within the agreed budget. In my view, this sort of expert external support is particularly helpful for a busy sole practitioner, who always has numerous other duties to perform in addition to those relating to compliance with the requirements of the SRA Handbook. Jonathan’s practical guidance regarding implementation of the necessary policies and procedures was greatly appreciated, and I was pleased to discover that I earned CPD points as well.

Julia Lowrie, Consultant Solicitor, Downs Solicitors LLP incorporating Lowrie & Co

We instructed Jonathan Fidler of Legal Compliance Services to deliver his firm’s COLP & COFA Support Package, to provide our firm with a comprehensive suite of tools designed to facilitate compliance with the requirements of the SRA Handbook. In addition to the more obvious matters, such as reviewing our anti-money laundering procedures and the creation of an easy-to-operate Risk Register, we were particularly pleased to discover that Jonathan’s guidance and advice extended to addressing the requirements of less well known topics, such as compliance with the Data Protection Act.

Levent Chetinkaya, Director, Cornerstones Solicitors Limited

Last year we retained Legal Compliance Services to undertake a complete review of our compliance services in the light of the regulatory changes introduced by the SRA Code of Conduct 2011. Our contact at Legal Compliance Services was Jonathan Fidler, who was a pleasure to deal with. We received a professional, efficient and bespoke service from start to finish. I would have no hesitation in recommending Legal Compliance Services to others seeking guidance in this evolving area, which is integral in maintaining a successful legal practice.

Frank Horder, Managing Partner, Carter Bells LLP

We instructed Jonathan Fidler to review our compliance with the requirements of the SRA Handbook, as we were keen to make sure we had appropriate systems in place in all areas of the practice. He also reviewed and updated our office manual, to assist us with our application for Lexcel accreditation. Jonathan delivered all services within budget and on time and we greatly appreciated the helpful guidance he gave us in relation to implementing our new policies and procedures.

Kim Ming Teo, Teo & Co Solicitors

I found Jonathan Fidler’s approach was practical and his advice and support informative and professional. Useful for any firm trying to get to grips with the changed regulatory regime.

Lawrence Davies, Director, Equal Justice Solicitors

Legal Compliance Services have provided us with an excellent service. Their attention to detail provides us with the knowledge that the firm is being managed in the best way possible. The team have been thorough and it is reassuring to know that they are always available to answer any questions that might arise.

Ian Bond, Principal, Bond Joseph Solicitors

I should like to thank Jonathan Fidler, our Legal Compliance Services’ contact, for coming in and presenting a very useful Compliance Binder for our firm. We have decided that we wish to engage Jonathan and Legal Compliance Services to provide our firm with compliance support for the next year, incorporating a helpline service and 4 one-day visits.

Terence Bennett, Director, 3HR Legal Limited

Jonathan Fidler was excellent in making sure he understood our firm’s needs and tailor-made a plan of action to make sure we were on the right lines of both understanding the issues that needed to be addressed and how to make compliance work for us. Jonathan gave us thoroughly insightful, analytical and practical advice and therefore we have not hesitated to recommend his services to several other solicitor firms who were in the same position as ourselves.

Azfar Bajwa, Principal, A Bajwa & Co

I found meeting with Jonathan Fidler of Legal Compliance Services extremely useful and helpful, especially in terms of alleviating some of the anxiety in dealing with compliance, which was due to my lack of direct experience with some of the concepts. I now feel much more confident about my ability to discharge my regulatory duties properly, and I thank Jonathan for giving me that confidence.

Ian Carey, Principal, Careys Law

We attended several training courses on compliance, as we were keen to understand all of our COLP and COFA obligations. However, at the conclusion of the courses, we still felt as though we were in a wilderness and that, although we were better informed, we hadn’t been shown what we actually needed to do in order to achieve compliance. We therefore decided to contact Jonathan Fidler of LCS and he has helped us tremendously, by showing us in a comprehensible way how to achieve compliance in all areas of our firm’s work. We now feel we have clarity, and we intend to continue to obtain guidance and support from Jonathan and his colleagues at LCS to ensure we remain up-to-speed in the future.

John Ferguson, Partner, Elliots, Bond & Banbury Solicitors

Jonathan has been a great help to our business, looking at policies, procedures and systems and ensuring that these are compliant. He takes time to understand the nature of, and how we can conduct our business, offering invaluable advice and guidance on how we can develop our systems and safeguards. We will certainly look to use Legal Compliance Services again when the need arises.

Mark Bramwell, My Lawyer